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Terms and Conditions

Effective Date: 6th August 2025

Welcome to The Intricate Stroke! These Terms and Conditions (“Terms”) govern your access to and use of our website at theintricatestroke.com (the “Site”) and your purchases of mandala art and related products. By using our Site, you agree to comply with these Terms. If you do not agree with these Terms, please refrain from using our Site.

Business Information

Eligibility

To use this Site, you must be at least 18 years of age or the age of legal majority in your jurisdiction. By placing an order, you confirm that you meet these requirements.

Products and Services

We offer:

  • Original mandala artworks
  • Bookmarks
  • Coasters
  • Wooden boards
  • T-shirts
  • Tote bags
  • Keychains

While we strive for accuracy, product images and colors may slightly differ due to screen and lighting variations.

Orders and Payment

  • Order Confirmation: All orders are subject to availability and confirmation via email.
  • Currency: Prices are listed in UAE Dirhams (AED) unless stated otherwise.
  • Payment Methods: We accept secure payments through Visa, Mastercard, and Apple Pay.
  • VAT: If applicable, Value Added Tax (5%) is included in the price or added at checkout in accordance with UAE VAT laws.

Shipping and Delivery (UAE only)

  • Processing Time:
    • UAE: 3–5 business days
    • Custom orders: 6–10 business days
  • Local Delivery: Within the UAE via trusted courier partners.

Returns, Refunds & Cancellations

We comply with the UAE Consumer Protection Law (Federal Law No. 15 of 2020). Our policies are as follows:

  • Physical Products:
    • You may request a return within 48 hours of delivery for damaged, incorrect, or defective items once photos are shared.
    • Return shipping is covered if the error is ours.
    • Refunds are processed within 10 business days of item receipt.
  • Cancellations: Orders cannot be cancelled once the order is placed.

Intellectual Property Rights

All content, including mandala artwork, images, logos, and text, is the intellectual property of The Intricate Stroke and protected under UAE copyright laws and international treaties. Unauthorized reproduction, distribution, or commercial use is strictly prohibited.

User Responsibilities

By using this Site, you agree to:

  • Provide accurate and up-to-date information
  • Not use the Site for illegal or harmful purposes
  • Not infringe on our intellectual property rights

Privacy Policy

We are committed to protecting your privacy. Please review our Privacy Policy for details on how we collect, use, and protect your personal data in accordance with UAE data protection regulations.

Limitation of Liability

To the extent permitted under UAE law, we are not liable for:

  • Any indirect or consequential losses
  • Delays caused by third-party couriers
  • Misuse of purchased products

Our maximum liability is limited to the purchase price of the product.

Force Majeure

We are not responsible for delays or failures due to events beyond our control, including but not limited to natural disasters, government restrictions, shipping disruptions, or internet outages.

Governing Law and Jurisdiction

These Terms are governed by the laws of the United Arab Emirates. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

Amendments to Terms

We reserve the right to modify these Terms at any time. Updates will be posted on this page with the effective date. Continued use of the Site constitutes acceptance of the revised Terms.

Contact Us

Contact for customization